Support

Contact us

Please include the app version (Me → App version) and a screenshot of the problem. We'll reply as soon as we can.

How do I share a list?

Open the list and tap the share button between Edit and "⋯" at the top right to send it with LINE, Messages and other apps. Manage members and permissions under "⋯ → Members & edit access".

Someone opened my link and sees "No access"

Only members can see Private and Specific people lists. Add them under Members & edit access, or make the list Public in its settings (anyone with the link can view it).

How soon do other people's changes appear?

Every 30 seconds while the app is open, or right away when you pull down on the list. Changes made offline are sent automatically once you're back online.

How do I sign in to the same account with Google or Apple?

Sign in the way you signed up, then link Google or Apple under Me → Sign-in methods. Different email addresses are fine: once linked, any of them signs in to the same account.

How do I block or report someone?

In Friends, in a friend request, or in a list's members, swipe left or touch and hold the person, then choose Block or Report. Someone you block can no longer send you friend requests or add you to lists, and your friendship ends. To report a list, open it and choose "⋯" → Report. Unblock people in Me → Settings → Blocked people. We review every report.

How do I delete my account?

Me → Delete account. This cannot be undone; see the privacy policy for what is deleted. If you can't sign in, email us.

Do tips unlock anything?

No, tips only support CoTick's development. Apple handles the payment; for a refund, go to reportaproblem.apple.com.